Digital Client Success Manager

iHeartMedia is seeking a National Digital Client Success Manager to lead post-sale project management and execution across a book of Podcast and Digital business. The ideal candidate will have experience in public relations, corporate communications, content marketing or relationship management, and be able to think strategically and collaborate with internal teams.

Requirements

• Experience in public relations, corporate communications, content marketing or relationship management
• 1-3 years’ experience in a similar role, e.g., pitching, crafting and placing content externally, event management and sponsorships
• Four-year college degree, preferably in Communications, Advertising or Marketing
• Advanced skills in Microsoft Office, Photoshop and social media platforms
• In-depth knowledge of various paid marketing channels and technologies
• Up-to-date knowledge of digital marketing trends and potential new channels and strategies
• Expertise in handling marketing budgets and forecasting/reporting results
• Proven track record in creating, editing and promoting written and verbal content
• Ability to manage projects from start to finish
• Excellent organizational skills; ability to prioritize and effectively manage time
• High degree of work standards and attention to detail
• Excellent problem-solving and decision-making skills
• Demonstrated effective writing and editing skills; excellent grasp of grammar
• Excellent communication with the ability to negotiate and convince and sell
• High degree of stress tolerance; ability to work and thrive in a fast-paced, rapidly changing work environment; maintain composure when faced with difficult situations and personalities
• Excellent interpersonal skills and collaboration with others

Benefits

• Employer sponsored medical, dental and vision
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day
• A 401K plan
• Employee Assistance Program (EAP)
• A range of additional voluntary programs