ゲストエクスピリエンスデリバリーマネージャー日本＆ミクロネシア担当（東京コーポレートオフィス）Guest Experience Delivery Manager, Japan & Micronesia（Tokyo Corporate Office）

The Guest Experience Delivery Manager, Japan & Micronesia is responsible for delivering hotel compliance in the Performance Essentials program, driving Guest Love scores, and ensuring consistency in guest experience delivery. This role requires a strong background in hotel operations, consulting experience, and analytical skills.

Requirements

• Bachelor's/Master's degree or equivalent experience
• Knowledge of hotel operations/hotel leadership role
• Ability to work in consultancy on multiple projects
• Flexibility in approach and communication style
• Initiative to work independently
• Ability to travel extensively
• Relationship mindset
• Analytical skills
• Problem solving ability
• Performance oriented
• Proficient in Microsoft applications
• Action planning creation
• Languages proficiency Japanese and English business level