IT Support Engineer (2nd Level)

iKnowHow Group is a dynamic, international technology company looking for an IT Support Engineer (2nd Level) to join its support team.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
• Strong understanding of operating systems (Windows, macOS, Linux)
• Familiarity with SQL, databases, or basic scripting (PowerShell, Bash) is advantageous
• Experience with ticketing systems (e.g., Jira, ServiceNow, Zendesk)
• Good knowledge of common business applications (Microsoft 365, CRM systems, ERP systems)
• 1-3 years of experience in a similar role, preferably in the healthcare sector

Benefits

• Attractive salary package
• Private health insurance plan
• Career development and growth opportunities
• Continuous training via personalized seminars