Thanks to our continued growth and expansion, IBJI is excited to announce a Patient Services Coordinator position with our Libertyville Physical and Occupational Therapy team. We would love to talk to you about joining our team as a Patient Services Coordinator if you thrive in a fast paced, multifaceted public-engaging environment, want to work in a culture of “Trust, Respect and Pride”, are professional, positive, engaging, and personable, and are passionate about making memorable connections and following through.
Requirements
- Thrive in a fast paced, multifaceted public-engaging environment
- Want to work in a culture of “Trust, Respect and Pride”
- Are professional, positive, engaging, and personable
- Are passionate about making memorable connections and following through
- Rarely settle for the status quo and bring ideas to create better teams
- Demonstrate professional verbal and written communication
- Move easily through multiple technical software platforms
- High school diploma or equivalent required
- Associates degree preferred (healthcare concentration field a plus)
- Minimum three years experience in customer service role required (medical office experience is a plus)
- Minimum 1 year in a patient services related role preferred
- EHR experience with Epic experience preferred
- Knowledge in medical terminology preferred
- Ability to handle highly confidential, sensitive and non-routine information
- Familiarity with scheduling and rearranging appointments
- Possess good working knowledge of Microsoft Office and Windows-based computer applications.
- Insurance payer and eligibility knowledge
- Must be a team player
- Able to work in a fast-paced environment and have a flexible schedule as needed
- Neat, professional appearance
- Strong written and verbal communication skills
- Results oriented with concern for appropriate process.
- Willingness to attend and successfully complete ongoing training required to maintain responsibilities.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Long-term disability
- Short-term disability
- 401k program with company match
- Profit sharing
- Wellness program
- Health savings accounts
- Flexible savings accounts
- ID protection plan
- Accident benefits
- Critical illness benefits
- Hospital benefits
- Paid holidays
- Paid time off
