Field Service Engineer
IlluminaMelbourne, Victoria, Australia
Posted March 5, 2026
Full Time
About the Company
Illumina is a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission.
Job Description
Illumina is expanding access to genomic technology to realize health equity for billions of people around the world. The Field Service Engineer will provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. The role will also involve interfacing with the field organization and internal support structure, editing and writing service and training manuals, and managing service territory inventory levels.
Requirements
- BS in Electrical/Electronics Engineering, Mechanical Engineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable military experience.
- 2-5 years relevant experience.
- Must be highly motivated and have strong problem solving ability.
- Excellent verbal and written communications skills.
- Good technical writing abilities.
- Ability to work independently and as a team player.
- Computer experience and literacy.
- Working knowledge of Visio.
- Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Equal Opportunity Employer
- Zero-Net Gap in Pay
