CUSTOMER CARE SENIOR EXPERT

We are hiring a CUSTOMER CARE SENIOR EXPERT for our reality of the IMA Alphamac group based in Ozzano, Italy. The role involves collaboration with the sales and agents area, management of SAT activities, remote technical assistance, and commercial proposals.

Requirements

• At least 10 years of proven experience in service management in manufacturing production realities.
• Excellent communication and relational skills both with external customers and internal company entities.
• Problem-solving orientation and good organizational skills.
• Fluent English.
• Use of SAP and CRM.
• Knowledge of a second language.

Benefits

• Global environment
• Diversity & inclusion culture
• Continuous learning
• Wellbeing