Customer Service Representative (Home Learning)
Imagine LearningUnited States
Posted April 30, 2026
Full Time
About the Company
Imagine Learning is a digital-first K-12 curriculum solutions provider committed to igniting learning breakthroughs and shaping the future of education.
Job Description
Imagine Learning is seeking a Customer Service Representative to support homeschooling families. The representative will answer inquiries, resolve concerns, and provide tailored guidance while navigating CRM systems and delivering clear, compassionate communication.
Requirements
- High School Diploma or equivalent
- At least 1 year of customer service experience
- Familiarity with CRM systems
- Outstanding verbal and written skills
- Ability to prioritize job responsibilities and manage time effectively
- Dedication to deliver exceptional service
- Organization and efficiency
- Experience in Microsoft Office (Outlook, Excel, Word)
Benefits
- Multiple health, dental, and vision plans
- 401k plan with a company match
- 16 paid holidays
- Paid Time Off
- Comprehensive maternity and fertility/family building benefits
- Paid bonding leave
- Access to on-demand mental health resources
- Life and short and long-term disability insurance
- Pre-tax savings plans
- Paid volunteer time off
- Professional development programs
- Work from home opportunities
