Senior Site Reliability Engineer

Senior Site Reliability Engineer position at iManage in Toronto, ON. The ideal candidate will have experience in cloud platforms, containerization, and observability. They will be responsible for creating a modern, cloud-native platform, eliminating TOIL through automation, and participating in on-call rotations. The company offers a competitive salary, annual performance-based bonus, comprehensive benefits, and a flexible work environment.

Requirements

• Experience writing design documents, postmortems, and refactoring application code.
• Built automation to reduce operational burden or developed internal SaaS tools.
• Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively.
• Experience in public cloud or hosted datacenter environments (Azure and AKS preferred).
• A passion for collaborative teamwork and influencing reliability best practices across teams.
• Hands-on experience with Linux server stacks (Ubuntu/Debian preferred).
• Knowledge of cloud provisioning platforms (Terraform preferred).
• Exposure to configuration management tools (Chef preferred).
• Experience with containerization/clustering technologies (Docker preferred).
• Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK).
• Practical experience with CI/CD pipelines and rollout strategies.
• A bachelor’s degree (or equivalent experience) in Computer Engineering or related field.
• Proficiency in one or more programming languages (e.g., Java, Python, Golang).
• Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby).

Benefits

• Market competitive salary
• Annual performance-based bonus
• Comprehensive Health/Vision/Dental/Life Insurance
• Registered Retirement Savings Plan with a company match up to 5%
• Enhanced leave for expecting parents
• Flexible time off policy
• Multiple company wellness days each year
• Access to RethinkCare, a global behavioral health platform