Field Services Engineer
Impact Networking, LLCOhio, United States
Posted April 15, 2026
Full Time
About the Company
Impact Networking, LLC is a leading provider of expert-driven managed services, specializing in marketing, cybersecurity, digital transformation, media production, AI, and print services. With over 25 years of experience and a team of 700+ experts across 23 locations, the company empowers businesses to streamline operations, enhance security, and unlock new opportunities. Committed to continuous improvement, Impact Networking partners with clients to navigate today’s challenges and prepare for future success.
Job Description
Impact Networking is seeking a Field Services Engineer to provide top-tier IT service, support, and implementation to clients. The role requires working in the field, traveling to local customer locations to provide onsite service, maintenance, and project execution while maintaining Impact’s high standards.
Requirements
- Engage in Business Transformation Assessments (BTA) with an emphasis on discovery, information compilation, and data gathering.
- Support client technical activities, primarily at the client's location (onsite).
- Collaborate with the Service Desk and Operations teams to develop and execute client management and maintenance plans.
- Work with clients' line of business vendors on technical requirements as needed.
- Document and resolve user computing issues requiring onsite remediation, ensuring customer satisfaction is maintained.
Benefits
- 5-year Tiffany & Co. Gift Card
- 10-year Custom Rolex
- 20-year $20,000 Check incentive rewards
- Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
- Development and growth opportunities with on-going training & continued education reimbursement
- 401(K) & retirement plans with complimentary financial advisory services
- Comprehensive health, disability, life, dental, and vision plans
