Senior Customer Success Engineer

Imprivata is seeking a Senior Customer Success Engineer to drive adoption and long-term value of its Mobile solutions across healthcare customers. The role combines technical expertise, customer advisory, and leadership to deliver measurable outcomes.

Requirements

• Design scalable solution-oriented architectures
• Translate product capabilities into measurable customer outcomes
• Lead complex troubleshooting and resolution efforts
• Serve as a subject matter expert in Imprivata Mobile solutions and integrations
• Develop and maintain best practices across customer base
• Partner with Product, Engineering, Support, and Customer Success Manager teams

Benefits

• Competitive total rewards package
• Top-notch work environment
• Developmental opportunities
• Generous Paid Time Off