Customer Relations Consultant

Customer Relations Consultant role at Inchcape Australia, delivering a positive customer experience, working collaboratively across departments, and promoting collaboration and communication. Opportunity to develop world-class skills, build a brilliant career, and thrive within a highly supportive team.

Requirements

• Proven experience in face-to-face and phone-based customer service
• Strong conflict resolution skills and a professional telephone manner
• Previous experience in a similar role
• Proficient in Microsoft Office and internal systems such as Salesforce, SAP, and PureCloud
• Full NSW driver’s licence
• Sound understanding of Australian Consumer Law and commitment to compliance standards

Benefits

• Diverse and inclusive work environment
• Opportunity for professional growth and development