The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration, under the direction of the Nurse and/or the physician. The incumbent carries out clerical activities, quality control activities, and performance improvement initiatives in support of the physician practice.
Requirements
- Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
- Assist to collect patient healthcare data, including VS, weight, chief complaint, and pain assessment as directed.
- Complete patient care treatments and testing as ordered.
- Comply with completeness, accuracy, and timeliness of documentation.
- Prepare patients for examinations, treatments, and procedures.
- Communicate pertinent information of actual or potential problems to the physician or nurse.
- Perform clerical functions in support of patient care and office functions.
- Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
- Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
- Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
- Complete forms and letters necessary for continued patient care.
- Provide for patient safety in compliance with hospital and physician practice policies.
- Label all patient specimens with identifiers per policy.
- Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
- Assist in continuous survey readiness or inspections and surveys.
- Perform all quality control, monitoring functions, and reports out of range information immediately to supervisor.
- Consistently practice National Patient Safety Goals.
- Knowledge of and/or ability to schedule surgery, procedures, and testing for patients.
- Exit counseling which includes education, scheduling of testing, and providing patients with necessary information.
- Prepare charts for clinic sessions and obtain vital signs and weight.
- Perform control studies and completes log books according to policy.
- Perform phlebotomy procedures, reads the test results, and documents accordingly.
- Prepare the exam rooms and stocks supplies daily.
- Provide pre and post-examination education and counseling.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
