The Transporter is expected to transport patients, non-patient materials, and visitors within the hospital. The position involves transporting patients, non-patient materials, and visitors, and also requires performing basic customer service and reception duties.
Requirements
- Regular, consistent, on-site, and timely attendance.
- Introduce self to patient and explain transport plan and destination.
- State own name and describe mode of transportation being used and destination to patient.
- Provide for appropriate mode of transportation considering the patient's condition, comfort, and any safety factors.
- Use critical thinking skills to determine mode of transport.
- Contact nursing staff with questions related to transport.
- Coordinate tasks when able.
- Anticipate problems and follows through.
- Transfer patient to/from cart, wheelchair, or other transport vehicle according to procedure and is knowledgeable and effectively operates transport equipment.
- Maintain proper body mechanics.
- Use patient lift equipment.
- Seek assistance when necessary, i.e. carts, electronic devices, etc.
- Identify patient prior to transport.
- Ask patient to state their name.
- Check patient identification bracelet.
- Alert staff when patient's bracelet is missing.
- Record patient transport through the use of capacity management on the patient care unit and in the ancillary department.
- Check Capacity Management transport log.
- Obtain patient chart for all transfers.
- Determine patient code status prior to transport.
- Check transport log for (LH entity)
- Reminds staff when (LH entity)
- Use appropriate isolation techniques and comply with universal precautions.
- According to isolation posting, secure and don appropriate protective equipment before entering patient's room.
- Remove PPE and follow hand washing protocol before taking patient out of room.
- Ensure patient is wearing PPE, when appropriate, before taking patient out of room.
- Store transport equipment appropriately throughout the day.
- Report broken equipment.
- Return transport equipment to department when able.
- Transport notification occurs predominantly by preset department patient schedules (i.e. physical therapy, radiology, etc.) or universally for inpatient transport via phone, pager. Respond personally within 20 minutes of initial notification (if busy with another transport) or make contact with another partner escort for back-up on patient transfers, to most effectively move patients through the system in a timely fashion.
- Goes directly to location/department for patient needing transported.
- Contact the appropriate department as assigned for the shift (or the receiving department, as appropriate) or the Escort Manager regarding unforeseen delays and possible reassignment of immediate transport responsibility.
- Assists in coordinating patient trips.
- Obtain permission from nursing staff for patient transport from one ancillary department to another.
- Record in log when patient is taken between departments to alert members of escort staff.
- Serve as greeter for visitors, patients and employees entering Excela Health. In addition to performing basic customer service and reception duties. Screen all visitors prior to entering and logs visitors in tracking program as appropriate.
- Perform other tasks as assigned/requested.
- Perform other duties as required.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Time Off
- Life Insurance
- Short-term Disability
- Long-term Disability
