Customer Service Representative

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Requirements

• High school diploma or GED required
• Prior experience and success working in a customer service focused environment required
• Previous experience working in a call center preferred
• Knowledge of CPT codes, ICD-9 coding, and medical terminology preferred
• Excellent written and verbal communication skills
• Ability to think critically and listen with intent to understand
• Ability to adapt behavior based on constructive feedback to improve job performance
• Proficient in problem solving and ability to prioritize accordingly
• Microsoft Office experience required with the ability to talk and type simultaneously
• Strong organizational and time management skills
• Ability to assume responsibility and maintain confidentiality
• Flexibility to work additional hours as required by department

Benefits

• Generous Paid Time Off
• 401k Matching