Intake Coordinator
Independent HealthBuffalo, New York, United States
Posted March 6, 2026
44000 - 48000 USD
Full Time
About the Company
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products. If you have any questions about your Independent Health account, feel free to contact us through one of the following links: Members - Contact Member Services for questions regarding your Independent Health plan, benefits, doctor information, etc. You may also use this link if you are having problems logging into our online system. FSA Members - Contact the FSA Department for questions regarding your FSA Account information. You may also use this link if you are having problems logging into our online system. Healthcare Professionals/Providers - Provider or Health Care offices may contact Provider Relations for billing inquiries, requests to become participating providers, or for general questions. Employers - Contact Employer Relations Brokers - Contact Broker Sales
Job Description
The Intake Coordinator will assist in various pharmacy operations, primarily responsible for intake of new prescriptions, triage, benefits investigation, and authorization assistance.
Requirements
- High school diploma or GED required.
- One year of experience working in a high-volume pharmacy or health insurance company handling prior authorizations required; OR six months as a temporary associate in the Patient Care Specialist role or Reliance Operations & Compliance department.
- National Pharmacy Technician Certification (CPhT) preferred.
- Experience working with online claims processing system preferred.
- Effective oral and written communication skills and an aptitude for working with other health care professionals.
- Proven examples of displaying Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive.
Benefits
- Generous Paid Time Off
