Patient Care Specialist
Independent HealthBuffalo, New York, United States
Posted April 8, 2026
Full Time
About the Company
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products. If you have any questions about your Independent Health account, feel free to contact us through one of the following links: Members - Contact Member Services for questions regarding your Independent Health plan, benefits, doctor information, etc. You may also use this link if you are having problems logging into our online system. FSA Members - Contact the FSA Department for questions regarding your FSA Account information. You may also use this link if you are having problems logging into our online system. Healthcare Professionals/Providers - Provider or Health Care offices may contact Provider Relations for billing inquiries, requests to become participating providers, or for general questions. Employers - Contact Employer Relations Brokers - Contact Broker Sales
Job Description
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Requirements
- High School diploma or GED required.
- One (1) year of experience working in a high volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Patient Care Specialist role or Reliance Operations & Compliance department.
- National Pharmacy Technician Certification (CPhT) preferred.
- Experience working with on line claims processing system preferred.
- Effective oral and written communication skills and an aptitude for working with other health care professionals.
- Ability to lift a minimum of 5lbs.
- Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive.
Benefits
- Generous Paid Time Off
- Full range of benefits