Index Exchange is seeking a Solutions Consultant to lead strategic client engagements, troubleshoot complex technical issues, and design and implement advanced solutions that drive performance and meet business objectives.
Requirements
- Understanding the Ad Tech industry: deep understanding of Adtech and Martech technology, including SSPs, DSPs, DMPs, CDPs, and Data Activation Platforms.
- Technical Leader: confident in leading technical discussions, making strategic decisions, and providing guidance on complex integrations.
- Customer-Focused Problem Solver: able to solve challenging client issues and think strategically to provide long-term solutions that align with business goals.
- Strong Communicator & Collaborative Partner: able to work cross-functionally to ensure client needs are met and that internal teams are aligned.
- Innovative & Process-Oriented: highly organized and process-driven, seeking opportunities to innovate and improve workflows.
- Adaptable & Eager to Learn: able to stay current with evolving technologies and industry trends and continuously look to expand skill set.
- Mentor & Team Player: able to mentor junior team members and share knowledge to foster growth within the team.
- Education: College degree in Computer Science, Engineering, or a related technical field.
- Experience: solid experience in Ad Operations, Solutions Consulting, or a related technical role, with demonstrated experience working with large publishers or advertisers within the digital advertising ecosystem.
- Technical Skills: expertise in writing and troubleshooting SQL queries, proficiency in using and writing Kafka queries, proficiency in JavaScript for creating custom solutions and debugging, experience with Salesforce (SFDC) and other CRM/ticketing systems, experience working with large-scale integrations and advanced technical configurations.
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
