Index Exchange is seeking a Technical Account Manager to oversee the complete lifecycle of a Marketplace customer, from technical validation pre-contract to daily management and strategic planning. The ideal candidate will have 3+ years of experience in Ad-Tech and advanced knowledge of Open RTB specifications, SQL, and JSON.
Requirements
- Knowledgeable about ad tech, including publisher/intermediary business models, technical understanding of ad serving, server to server & header bidding integrations, media trading and how they use DSPs (Demand Side Platforms), OpenRTB specs, APIs and Omnichannel inventory.
- Communication skills to work cross-functionally with other Index Exchange teams.
- Collaborative and results-driven with experience in project management and big data analytics.
- Ability to understand Rest API documentations and use related API services.
- Expert Knowledge of SQL, JSON, and experience querying complex datasets to view trends, identify anomalies, and diagnose root causes.
- Advanced problem solving, critical thinking, and analytical skills.
- Ability to learn and scrape KAFKA topics and parse Audit log data.
- Experience managing large projects with multiple cross-functional stakeholders in different global regions.
- Advanced presentation and communication skills.
- Ability to think creatively and outside the box.
- Strong attention to detail and professional work ethic.
- A proficiency for data-driven decision making.
- Ability to work in both collaborative and independent settings while remaining responsible, enthusiastic, proactive, and self-motivated.
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment
