The Site Lead plays a vital role in achieving Indie Campers' mission at a local level by ensuring high-quality car rental operations, smooth service coordination, and a customer-centric experience.
Requirements
- Executing and coordinating all rental workflow: check-in, check-out, documentation, and system updates (including cleaning and maintenance);
- Tracking daily KPIs;
- Promoting ancillary products through value-based sales;
- Conducting basic checks on RVs/vans (battery, water systems, gas, lights, tires);
- Escalating complex technical or mechanical problems to regional service teams;
- Maintaining complete accuracy of fleet status and availability in operational systems;
- Coordinating daily shifts, priorities, and task allocation within the small team, including demonstrating SOPs and integration tasks for new hires;
- Supervising preparation and presentation of RVs for sales meetings;
Benefits
- Joining a young, growing, and innovative company where you make a difference;
- Career development opportunities in Field Operations and possibilities for transitioning to our offices in Lisbon, Mexico City, or Manila;
- Continuous training and coaching to develop skills that matter to you;
- Remuneration package including performance and referral bonuses;
- Free road trips, to live the Indie experience firsthand across Europe, North America, and Oceania.