Business Analyst (Service now Experience)

We are seeking a Business Analyst to implement and support the IT Service Management tool, Service Now, for the NCDOT IT Project Management Office.

Requirements

• Proven experience in business process analysis, requirements development, implementation, testing and documentation
• Working knowledge of the application development life cycle
• Strong analytical and conceptual skills
• Proven working knowledge of business process improvement and process modeling
• Demonstrated strong written and verbal communication skills and experience with Microsoft Suite

Benefits

• Excellent compensation package