Service Designer

Join a talented team of dynamic and driven professional problem solvers to help deliver #tech4good projects in the UK. As a Service Designer, you will work closely with senior colleagues to create user-centred and inclusive services that solve challenging public sector problems.

Requirements

• User-Centred Design (UCD): Experience designing and delivering user-centred solutions in complex service environments.
• Collaboration: Ability to work effectively with senior designers, technical colleagues, and delivery teams to produce high-quality outputs.
• Research & Analysis: Skilled at undertaking research and analysis to inform design decisions.
• Communication: Strong visual and verbal communication skills to make complex information understandable and actionable.
• Public Sector & Consultancy Experience: Familiarity with consultancy delivery in public sector contexts is desirable.
• Mentoring & Knowledge Sharing: Ability to coach junior colleagues and contribute to an active practitioner community.

Benefits

• InformedACADEMYTM – Excellent career development opportunities
• Industry leading health and wellbeing plan
• Private Health Care Cover
• Generous life assurance cover
• Gym Membership
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays
• Sabbatical Leave Scheme
• Enhanced Maternity Leave and Pay
• Enhanced Paternity Leave and Pay
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals