Associate Data Centre Operations Analyst

Role Overview

The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center.

What You Will Do

Formal mentorship, high complexity assignments, moderate complexity assignments, low complexity assignments, lead another individual, perform operations requirements, provide training, understand data enter environments and applications, participate in technical solutions, setup schedules, internal/external reporting, troubleshoot simple issues, evaluate processes.

Requirements

• Bachelor's degree
• 2 years of related experience
• Microsoft (Outlook, Word, Excel)
• Strong written / verbal Communication skills
• Designing skills
• Analytical and Critical thinking skills
• Client facing
• Job Scheduler product knowledge
• mainframe (TSO, SDSF, TMS, QuickRef)
• Server scripts (read & code)
• Midrange server knowledge