Medewerker Servicedesk ING Commercial Finance

We are seeking a Service Desk Employee to join our Operational Services team. As a Service Desk Employee, you will be the point of contact for our customers and the connecting link to internal teams and external partners. You will be responsible for setting up, testing, monitoring, and managing the data connection between customers and ING Commercial Finance, and for resolving issues related to file delivery and monitoring progress.

Requirements

• Minimum of a mbo-4 diploma, preferably in an administrative, financial, or commercial direction
• Experience with customer contact (phone and email) and a customer-friendly attitude
• Excellent skills in MS Excel and affinity with data analysis and file processing
• Accuracy, attention to quality, and a sense of process control
• Team spirit, but also independence and a sense of responsibility
• Flexibility and resilience: you remain calm and effective under pressure

Benefits

• 25-28 vacation days
• Pension scheme
• 13th month salary
• 8% vacation allowance
• Hybrid work