Specialist

ING Lending Operations is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia. The role will assess credit/loan applications for mortgages.

Requirements

• Credit and risk assessments for loan/credit applications or variations within an allocated Delegated Lending Authority up to $2m
• Proactively re-package and communicate deal options to achieve the desired credit outcome
• Provides outstanding customer service to ING Customers/Brokers
• Resolves loan enquiries, appeals or complaints in a timely manner
• Demonstrates professional communication skills (especially over the telephone)
• Upholds all ING policies and procedures

Benefits

• Career advancement opportunities
• Professional development
• Work-life balance
• Competitive salary and benefits
• Opportunities for career growth and development