Client Integration Specialist

Ingram Content Group is seeking a Client Integration Specialist to join their team. The role involves technical onboarding and integration of publisher partners onto the CoreSource platform. The ideal candidate will have a bachelor's degree, 1 year of technical support experience, and 2 years of customer service experience.

Requirements

• Bachelor's degree in business or directly related year-for-year experience
• 1 year of technical support experience
• 2 years of customer service experience
• Publishing industry experience
• Experience with Zendesk or similar ticketing system
• Knowledge of Excel and ability to demonstrate proficiency and perform numerous tasks in Excel
• Knowledge of ONIX

Benefits

• A highly competitive compensation package with generous benefits
• 15 vacation days & 12 sick days accrued annually and 3 personal days
• 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
• Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non-profits throughout the year