Analista de Serviço ao Cliente I
Ingram MicroSão Paulo, Brazil
Posted April 1, 2026
Full Time
About the Company
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Job Description
Customer Service Analyst to join the team and ensure an exceptional customer experience, responding to inquiries and proposing process improvements.
Requirements
- Respond and solve customer inquiries
- Record and monitor customer requests
- Work in partnership with other areas
- Identify opportunities for process improvement
