Manager, Customer Experience
Ingram MicroNew York, United States
Posted April 3, 2026
78000 - 124800 USD
Full Time
About the Company
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Job Description
Join Ingram Micro, a leading technology company, and shape the future of technology. As a Manager, Customer Experience, you'll manage revenue enablement functions to ensure an outstanding customer experience and operational performance. Key responsibilities include maximizing efficiencies, coaching team members, and creating an environment of accountability and collaboration.
Requirements
- Sales enablement experience
- Negotiations
- Coaching and developing associates
- Transactional management
- Attention to detail and follow through
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan
- Company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits