Customer Service Specialist
InHealth Systems and ServicesPittsburgh, Pennsylvania, United States
Posted January 15, 2026
17 - 19
Full Time
About the Company
InHealth Systems and Services is a $30M, multi‑divisional provider that delivers a full spectrum of technology and support solutions exclusively to healthcare practices. With three decades of continuous growth, it serves more than 30,000 medical offices across the United States and Canada through divisions such as record systems, clinical documentation, staffing, and durable medical equipment. The company differentiates itself with a comprehensive Practice Protection Pledge and a dedicated team of over 200 specialists who tailor services to the unique needs of each practice. This focused expertise and proven track record make InHealth a trusted partner for practices seeking reliable, industry‑specific solutions.
Job Description
As a pediatric-focused Durable Medical Equipment company, we are seeking multiple Customer Service Specialists to process orders, troubleshoot equipment issues, and respond to patient and provider inquiries.
Requirements
- College degree
- Knowledge of Durable Medical Equipment
- Knowledge of medical insurance, government payers (Medicare and Medicaid), managed care plans, deductibles, co-pays, and contractual adjustments
- Minimum of 2 years' experience posting insurance charges and payments and working medical accounts receivables
- Fast and accurate data-entry skills
- Excellent written and verbal communication skills
- Intermediate MS Word, Adobe, and Excel experience
- Multi-task oriented skills
Benefits
- Major medical and dental insurance benefits
- 401K
- ESOP Shares