Innovapptive is a global leader for industrial connected worker solutions. As the Lead of Solution Consultancy, you will guide the solution consultants in designing the optimal Solution for each engagement using Innovapptive's Connected Worker Platform. The primary responsibility will be to advise customers on adopting the best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM and APM systems.
Requirements
- Leadership and Strategy: Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives.
- Solution Consulting Practice: Develop and execute a comprehensive solution consulting strategy, best practices and playbooks to drive revenue growth and client satisfaction.
- Team Management: Lead, mentor, and inspire a high-performing team of Solution Consultants.
- Client Engagement: Work closely with clients to understand their business challenges, goals and help solution consulting team develop As-Is and To-Be Process Flows
- Consulting & Value Selling:
- Lead and oversee As-Is and To-Be process assessments, maturity assessments, and transformation roadmaps.
- Translate operational pain points into clear value hypotheses, quantified benefits, and ROI-driven solution designs.
- Partner closely with Sales during pre-sales and late-stage deals to co-create differentiated, value-led solutions that resonate with executive buyers.
- Ensure solution designs explicitly tie to financial and operational outcomes (cost reduction, productivity, uptime, safety, compliance).
- Industry Expertise: Deep understanding of asset intensive industries such as mining, metals, oil & gas, chemicals and utilities.
- Domain Expertise:
- Serve as the EAM domain authority across asset-intensive industries such as Oil & Gas, Chemicals, Utilities, Mining, Metals, and Manufacturing.
- Guide customers on maintenance and reliability best practices, including PM/CM optimization, backlog management, planning & scheduling, wrench time improvement, inventory optimization, and reliability programs.
- Apply real-world experience in Enterprise Asset Management, Plant Operations, and MRO Warehousing to solution design decisions.
- Integration Expertise: Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo and APM systems such as AspenTech or GE Meridium. Provide technical expertise and guidance on system integrations.
- “Value/ROI” Focused Solution Design Development: Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices and maximizing client’s ROI.
- Solution Architecture: Provide guidance on solution architecture, design, and implementation.
- Innovapptive's Value-Based Methodology: Rapidly learn Innovapptive’s value based solution design methodology, mentor, train and instill the “Value Based Solution Design” culture among the solution consulting teams.
- Value/ROI focused Solution Design Audits: Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients.
- Collaboration with Cross-Functional Teams: Collaborate with other departments, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer.
- Pre-Sales and Customer Success Collaboration: Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery and customer success.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, QA processes to measure the effectiveness, quality, and success of the Solution Consulting team.
- Travel and Training: Travel 60%-80% of the times at the customer sites for conducting design workshops and training
- Change Request Management: Oversee and coordinate the review, assessment, and execution of client change requests, ensuring alignment with project goals and budgets while minimizing disruptions.
- Project Timeline Management: Develop and maintain detailed project timelines, ensuring deliverables are met on schedule and resources are effectively allocated. Proactively identify and mitigate risks to project milestones.
- Other duties as assigned.
Benefits
- Competitive Compensation Package
- Full benefits (health, 401(k) with company match, etc.)
- Entrepreneurial spirit with unlimited opportunity to grow
- Opportunity to work with leading global brands on exciting and impactful projects
