Part Time Support Specialist I

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM).

Requirements

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations
• Assemble, set up, inspect, and test equipment
• Instruct patients and caregivers on basic operation and maintenance
• Gather customer information and fulfill customer needs
• Maintain the highest level of quality in customer care
• Complete paperwork relating to deliveries, pick-ups & testing
• Operate non-commercial vehicle carrying medical equipment
• Facilitate credit card payments through company approved process