Travel Operations Specialist (InsideAsia) job role involves managing booking queues, reservations, and requests to ensure smooth delivery of high-quality group tours and tailor-made trips. The role requires strong relationships with suppliers, geographical and logistical understanding of core destinations, and high-quality communication skills.
Requirements
- Maintain strong, mutually beneficial relationships with suppliers and external partners
- Conduct quality checks of new bookings and reservations
- Input relevant and accurate reservation details into AXUM
- Generate Info-Pack documents and check for accuracy
- Monitor work queues and ensure tasks are delivered in required timeframes
Benefits
- Annual discretionary performance (company related) bonus
- 25 days annual leave, rising by one day each year to a maximum of 28 days
- Day off on your birthday
- Enhanced parental leave
- Employer pension contribution
- Employee Assistance Program
- Volunteering leave
- Designated learning and development time