Shift Leader
Insomnia CookiesBoston, Massachusetts, United States
Posted October 9, 2025
Part Time
About the Company
Insomnia Cookies is a late-night bakery chain founded in 2003 by Seth Berkowitz, offering warm cookies, brownies, ice cream, and other desserts delivered from 11/12pm to 3:00am. With over 300 locations, the company caters to midnight cravings with its extensive menu and convenient delivery service.
Job Description
Insomnia Cookies is seeking a Shift Leader to manage daily operations in their new Back Bay store. The Shift Leader will be responsible for leading the bakery team, ensuring excellent customer service, maintaining store cleanliness, and contributing to overall team productivity. The position offers flexible schedules, paid time off, and opportunities for growth.
Requirements
- At least 1 year of experience in a customer service-focused role
- Point of Sale systems experience
- Outstanding communication, time management, and people skills
- Outgoing/friendly/patient demeanor
- Detail focused and results-oriented
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
Benefits
- Flexible part-time work schedules
- Paid vacation and sick time off
- Paid time off
- Interactive training & mentorship
- Pet insurance
- Job stability
- Achievable growth/promotion opportunities
- Employee discount and FREE cookies