Bilingual Spanish Customer Service Representative
InsperityCharlotte, North Carolina, United States
Posted April 17, 2026
Full Time
About the Company
Our client is a forward-thinking healthcare solutions organization dedicated to improving patient access and outcomes through innovative services and compassionate support.
Job Description
Bilingual Customer Service Representative will manage inbound communications with patients and providers, coordinate medical supply services, and ensure accurate documentation, all while supporting a seamless, positive customer experience.
Requirements
- Bilingual in Spanish and English
- High school diploma or GED with 6+ months of healthcare customer service or call center experience
- Prior medical intake or patient support experience preferred
- Proficient with computer systems, including Microsoft Office (Outlook, Teams), data entry platforms, and the ability to navigate EHR/CRM software
Benefits
- Competitive annual salary
- Comprehensive health coverage
- 401(k) retirement plan with employer matching
- Life and disability insurance
- Health savings and flexible spending accounts
- Paid time off and flexible scheduling options
