Student Success Operations Specialist will match students with the perfect counselors to guide them through admissions and test prep journeys. This role involves relationship management, operational excellence, and creative problem-solving to ensure every student's success.
Requirements
Own the end-to-end matching process, pairing new students with the ideal counselors and tutors to maximize their potential and success
Be the primary liaison for students and families, building trust and delivering exceptional service at every interaction
Proactively manage communications, organize check-ins, and swiftly address questions or challenges to keep students motivated and on track
Benefits
100% coverage of health, vision, and dental benefits
Flexible Paid-time Off
Ownership - Significant Company Equity as part of a compensation package
Learning and Development Budget
Retirement Savings Plans - 401k with matching
Diversity and inclusion programs that promote employee resource groups
