Senior Support & Recovery Specialist

This is an internal ICBC job posting for current Senior Support & Recovery Specialists who may be seeking a location change. The role involves building trusted relationships with customers in a one-to-one case management environment, leveraging recovery and disability case management knowledge to assess customers' baseline level of function and design a return-to-function plan.

Requirements

• Assess customer's baseline level of function
• Set recovery goals
• Design and implement a return-to-function plan
• Identify recovery milestones
• Support customers throughout their recovery journey
• Coordinate insurance benefits
• Build and maintain relationships with stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement