Retail Operation Head
InTalent AsiaWestern Province, Sri Lanka
Posted February 5, 2026
Full Time
About the Company
InTalent Asia is a global HR services provider operating in more than 20 countries with headquarters in Colombo, Sri Lanka. The firm offers end‑to‑end talent solutions—including recruitment, staffing, headhunting, executive search, and staff augmentation—to help businesses build high‑performing teams. Its PEO and EOR services streamline payroll, benefits, and compliance, allowing clients to focus on core operations. With a localized, data‑driven approach and a network of experienced professionals, InTalent Asia differentiates itself by delivering customized, scalable solutions that align with each client’s strategic goals.
Job Description
Our client is seeking an experienced Senior Sales Operations Manager – Retail Channel to lead and optimize the performance of company-owned retail outlets.
Requirements
- Drive sales growth, store profitability, and key retail KPIs across all company-owned outlets
- Ensure consistent store operations, adherence to SOPs, visual merchandising standards, and service quality
- Lead, coach, and performance-manage regional teams, store managers, and retail staff
- Oversee inventory management, shrinkage control, cash handling, and audit compliance
- Leverage POS / ERP systems and retail analytics to improve store performance and decision-making
- Partner closely with Marketing, Supply Chain, HR, and Finance teams to ensure smooth and efficient retail operations