We are seeking an experienced and customer-focused Senior Travel Consultant to manage corporate travel arrangements and deliver high-quality service to clients. This role involves handling complex travel requests, providing expert advice, ensuring policy compliance, and delivering seamless end-to-end travel solutions while maintaining industry best practices and service standards.
Requirements
- Handle incoming corporate travel requests, provide professional travel advice, and confirm reservations in line with client travel policies.
- Provide accurate information on fares, exchange costs, penalties, and travel-related regulations.
- Maintain up-to-date knowledge of the travel industry, airline policies, and service standards.
- Offer tailored travel recommendations, anticipate customer needs, and ensure seamless service delivery.
- Complete bookings, follow-ups, amendments, and transactions efficiently using travel management systems and tools.
- Ensure adherence to internal processes, quality standards, and service level agreements.
Benefits
- Opportunities for professional growth and career development.
- An inclusive and diverse work environment.
- Exposure to international best practices and global operations.
- A collaborative team culture within a modern office environment.