Staff Systems Engineer

As a senior member of the enterprise technology systems team, the candidate will have the opportunity to work with and provide high-quality service to business owners and stakeholders across IAS globally. The candidate will manage application packaging, deploying, patching and updating for MacOS and Windows applications via Mobile Device Management platforms (Jamf / Intune).

Requirements

• Experience in Mobile Device Management via Jamf and Intune
• Understanding of SaaS Application operations and integrations (e.g. Okta administration experience)
• Ability to create and manage automation via scripting (Okta Workflow, Bettercloud Workflows, Python/Shell Scripting)
• Ability to diagnose hardware and software issues on Apple/Lenovo/Dell/Microsoft devices running macOS and Microsoft Windows
• Experience with email security system administration/troubleshooting (e.g. Mimecast)
• Ability to troubleshoot basic computer connectivity (TCP/IP, DHCP, DNS), software, and printing problems
• Experience in identity/access management using OKTA/similar identity providers
• Analytical problem-solving and troubleshooting skills; ability to learn new systems/tools quickly
• Ability to lift and handle packages/hardware (laptops, monitors, etc.)
• 7+ years experience in IT