Intel Foundry Senior Customer Quality Engineer

We are building a team and capability from the ground up to tackle the challenges of enabling the Intel Foundry business. As a Customer Quality Engineer, you will represent customer quality externally and into Intel Foundry partner organizations, manage excursion/incident, and drive cross-site continuous improvement initiatives to improve Intel Foundry OSAT services' customer experience.

Requirements

• Representing Customer Quality externally and into Intel Foundry partner organizations
• Excursion/incident management of Intel Foundry customer material
• Fielding manufacturing-quality-related inquiries from Intel Foundry key customer and collaborate internally to get the needed responses
• Drive cross-site continuous improvement initiatives to improve Intel Foundry OSAT services' customer experience
• Support customer inquiries with timely resolution
• Supporting customer audit requests
• Being an internal advocate for Intel Foundry customers, ensuring that the Intel Foundry manufacturing quality/service is on par with industry standards
• Driving suitable business processes and collateral to support the Intel Foundry business
• Work with Customer, on a daily basis, understand their needs and drive results within Intel Foundry
• Regular tracking and reporting of customer KPI internally and with customer. Driving quality system improvements to enable better customer KPI

Benefits

• Competitive pay
• Stock bonuses
• Health benefit programs
• Retirement benefit programs
• Vacation benefit programs