Associate / Senior Associate - Client Services

Interactive Brokers Group, Inc. is a global financial services company seeking an Associate / Senior Associate - Client Services to provide unparalleled service to IBKR's institutional and enterprise clients. The ideal candidate will have strong familiarity in one or more asset classes, critical thinking, and excellent communication skills.

Requirements

• Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat
• Take ownership of and escalate/report issues to the relevant stakeholders across various departments and regions
• Assist clients in understanding the entire trading lifecycle

Benefits

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and in-patient
• Competitive package of Annual Leave
• Daily lunch ordered in house with fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with growing local presence