Bilingual Client Technical Support: French/English

Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues.

Requirements

• Bachelor's degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & French a must

Benefits

• Competitive salary
• Annual performance-based bonus
• Stock grant
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits
• Paid time off
• Generous parental leave policy
• Daily company lunch allowance provided
• Fully stocked kitchen with healthy options for breakfast and snack
• Corporate events
• Education reimbursement and learning opportunities