Enterprise Service Desk Analyst

As a global technology leader in Financial Services, IBKR has employees in several sites around the globe. The company is looking for a Service Desk Analyst to help manage and triage users’ IT issues, providing a first-class user experience. The role is well-suited for someone looking to gain in-depth technical experience and possessing a keen desire to support colleagues.

Requirements

• Linux, Mac, and Windows desktop hardware and software
• VPN / Remote Access
• Third-party and in-house software
• CompTIA A+ certification
• Experience with Jira, Confluence and ServiceNow
• Bachelor’s Degree, preferably in a technical field such as Computer Science, Engineering or equivalent.

Benefits

• Competitive Salary
• Annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and in-patient
• Competitive package of Annual Leave
• Daily lunch ordered in house with fully stocked kitchen
• Great work life balance