Financial Services Representative

Interactive Brokers is seeking a Financial Services Representative to join their Client Experience team. The role involves providing support to clients via phone, email, and chat, guiding users through trading tools, and troubleshooting issues. The ideal candidate has a Bachelor's degree in finance or a related field, 1-3 years of experience in a customer-facing role, and strong problem-solving skills.

Requirements

• Bachelor’s degree in finance, economics, business, STEM, or a related field
• Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role
• Self-motivated and able to manage tasks with minimal supervision
• Curious about financial markets and the technology that powers them
• Strong communicator with excellent problem-solving skills
• Analytical, adaptable, problem-solver, and able to remain calm under pressure
• Comfortable navigating advanced platforms, including desktop and mobile applications
• In-depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto and fixed income

Benefits

• Competitive salary
• Annual performance-based bonus
• Stock grant
• 401(k) with competitive company match
• Excellent health and wellness benefits
• Daily company lunch allowance
• Fully stocked kitchen with healthy options
• Corporate events
• Education reimbursement and learning opportunities