Customer Service Representative
Interactive InvestorManchester, England, United Kingdom
Posted March 10, 2026
28300 - 28300 GBP
Full Time
About the Company
ii has been investing in our customers’ success for almost 30 years.
Job Description
Join ii as a Customer Service Representative in our Manchester office. Answer customer calls, work with complex products, and provide excellent service in a busy contact centre environment.
Requirements
- Customer-focused with experience in a contact centre environment working on complex products
- Excellent listening and communication skills
- Ability to build rapport with customers across all communication channels
- Proficient IT skills
- Ability to multitask and work independently
Benefits
- Group Personal Pension Plan with 8% employer contribution and 4% employee contribution
- Life Assurance and Group Income Protection
- Private Medical Insurance
- 25 Days Annual Leave, plus bank holidays
- Staff Discounts on our investment products
- Personal & Well-being Fund
- Retail Discounts
- Voluntary Flexible Benefits
