IT Systems Engineer

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. The company is looking for an IT Systems Engineer to work on evolving their IT infrastructure with a focus on deliverability, identity & access management and compliance.

Requirements

• Identify and solve team, organisational, and business automation and integration problems
• Design, build, and own efficient and easy-to-maintain automations and integrations
• Take part in high-impact cross-organisational projects
• Govern and promote automation and AI adoption
• Drive IT incident response

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews
• Unlimited access to Claude Code and best-in-class AI tools
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family