Customer Service Assistant

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant. The role involves assisting customers, answering their questions, resolving issues, and providing exceptional service.

Requirements

• High school diploma or equivalent; associate's degree or higher preferred.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities.
• Empathy and patience when dealing with customers.
• Proficiency in using customer service software and computer systems.
• Ability to work in a fast-paced environment and handle high call/chat volumes.
• Attention to detail and accuracy in data entry.