We are seeking a Service Operations Technician 3 to perform skilled technical maintenance, repair, and testing on complex digital and analog electronic components, electrical and electro-mechanical components, cable assemblies, sub-assemblies, assemblies, field replaceable units (FRU) and systems to support a wide variety of Robotic Systems. The role involves working independently to meet daily and weekly repair targets, mentoring new team members, and communicating with leads/supervisors and other departments as necessary.
Requirements
- Performs, repair, test, and/or Failure analysis across multiple FRUs
- Mentors new team members in area's of expertise
- Reports and initiates quality issues (VRs, Process Log), records transactions in SAP as needed to preserve traceability
- Works independently towards daily and weekly repair targets without leadership intervention
- Analyzes wiring diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings to conduct repair and testing of FRUs
- Performs repair of complex electro-mechanical assemblies per applicable work Instructions
- Participates in investigational teams for FRU's to provide input if required
- Performs complex tasks in preparation for repair and testing of all FRU's
- Ability to verify assembly documentation accuracy, read engineering drawings etc.
- Sets up and operates machines/equipment /fixtures needed to perform repair and testing processes
- Communicates status of repairs with leads/supervisors and other departments as necessary
- Provides detailed symptom descriptions for failures uncovered during repair, functional test and calibration to assist in component-level troubleshooting
- Conducts complex quality inspection of own or other's work to ensure workmanship standards are met
- Properly completes required documentation and helps maintain its accuracy
- Initiates material requests
- Follows all corporate, safety, SOP, DOP procedures and regulations
- Maintains a clean and orderly workstation
- Communicates process flow recommendations to Leads/Supervisor/Manager or designee
- Maintains an excellent attendance record
- Ability to communicate effectively with technical and non-technical internal customers
- Acute attention to detail; excellent organizational skills
- High level of professional integrity and ethics
- Ability to work varying shifts
- Must have ability to complete training courses
- Ability to work in a team environment
Benefits
- Market-competitive compensation packages
- Inclusive of base pay, incentives, benefits, and equity
