Sr. Engineering Program Manager

Intuitive is seeking a dynamic Program Manager to lead customer onboarding, implementation, and success for their agentic AI solutions. The ideal candidate will have technical expertise in AI/LLM technologies and exceptional customer relationship skills.

Requirements

• 3+ years of experience in a technical customer-facing role (solutions engineering, technical account management, or similar)
• Programming skills in Python or similar languages for writing test scripts and automations
• Hands-on experience with LLMs, prompt engineering, and AI evaluation methodologies
• Understanding of agentic AI concepts (tool use, multi-step reasoning, autonomous workflows)
• Exceptional communication skills with the ability to explain complex technical concepts to diverse audiences
• Natural relationship builder who enjoys frequent customer interaction
• Proven track record of managing multiple customer accounts simultaneously

Benefits

• Opportunity to work at the forefront of agentic AI technology
• Direct impact on product development through customer insights
• Collaborative environment with cross-functional exposure
• Competitive compensation and equity package
• Professional development opportunities in AI/ML