Intuitive is seeking a dynamic Program Manager to lead customer onboarding, implementation, and success for their agentic AI solutions. The ideal candidate will have technical expertise in AI/LLM technologies and exceptional customer relationship skills.
Requirements
- 3+ years of experience in a technical customer-facing role (solutions engineering, technical account management, or similar)
- Programming skills in Python or similar languages for writing test scripts and automations
- Hands-on experience with LLMs, prompt engineering, and AI evaluation methodologies
- Understanding of agentic AI concepts (tool use, multi-step reasoning, autonomous workflows)
- Exceptional communication skills with the ability to explain complex technical concepts to diverse audiences
- Natural relationship builder who enjoys frequent customer interaction
- Proven track record of managing multiple customer accounts simultaneously
Benefits
- Opportunity to work at the forefront of agentic AI technology
- Direct impact on product development through customer insights
- Collaborative environment with cross-functional exposure
- Competitive compensation and equity package
- Professional development opportunities in AI/ML