Senior Service Delivery Manager

InvGate is seeking a Senior Service Delivery Manager to lead the delivery of their SaaS solution to a strategic client, ensuring smooth implementation, managing expectations, and optimizing collaboration between internal teams and the client.

Requirements

• Experience in Delivery Management, Customer Success, Consulting, or Project Management roles in SaaS environments
• Ability to coordinate multifunctional teams and manage complex projects
• Excellent communication and relationship-building skills with clients
• Capacity to identify problems and propose strategic solutions
• Availability to travel and perform regular visits to the client

Benefits

• Real opportunities for professional development
• Fully covered English classes
• 30-day bonus
• Major medical expenses insurance
• Paid birthday leave
• Extended vacation leave