Manager, Client Experience

A fast-growing, small agency with big reach is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to clients for one of their largest and fastest growing accounts.

Requirements

• Experience working on multi-disciplinary (holistic) healthcare communication initiatives
• Familiarity with data and regulatory milestone communications
• Fluency and/or familiarity with earned, digital and social media activations
• Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
• Strong budgeting and financial management skills
• Experience with clients and accounts that are measurement and evaluation driven
• Strong presentation skills, poise, and professionalism
• Industry experience in healthcare communications and/or pharmaceuticals
• BA or BS in Public Relations, Communications, or in a related field
• At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience required)
• The ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.